Policies

Refunds
Refunds are considered only under the following conditions:
- The dog is physically unable to complete the pre-paid training sessions or has passed.
- There is a family emergency that prevents completion of the pre-paid training sessions in a reasonable period of time. These situations are considered on a case-by-case basis.
- By My Side Dog Training decides, for any reason, not to continue in-home or class training sessions with a particular dog.

Vaccinations
Dogs must be up-to-date on all vaccinations prior to beginning any training with By My Side Dog Training.